The library's crisis communications planner a PR guide for handling every emergency

Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope of problems and complaints so they don't expand into full-blown crises. When emergencies escalat...

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Bibliographic Details
Main Author: Thenell, Jan (Author)
Format: Book
Language:English
Published: Chicago American Library Association 2004
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Online Access:Click Here to View Status and Holdings.
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