The complete guide to performance standards for library personnel

• Main Author: Goodson, Carol F. (Author)
• Format: Unknown
• Language: English
• Published: New York Neal Schuman Publishers 1997
• Subjects: Library employees > Rating of > United States; Librarians > Rating of > United States
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xi, 216 pages 23 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9781555702625

To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions complemented by objective and measurable assessment criteria - that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/access services), and technical services (divided into cataloguing, acquisitions and systems automation). The manual also contains performance standards for student workers, a special section covering background and management issues (including EEOC and legal issues) of performance standards, a bibliography and an index.