Customer service career success through customer loyality
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Main Author: | |
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Format: | Book |
Published: |
Upper Saddle River, N.J. :
Pearson Education Ltd.,
2008
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Edition: | 4th ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-373921 | ||
020 | 0 | 0 | |a 0132236583 |
025 | 0 | 0 | |a 9780132236584 |
040 | # | # | |a DLC |d ITMB |
090 | 0 | 0 | |a HF5415.5 |b .T513 2008 |
100 | 1 | 0 | |a Timm, Paul R. |
245 | 1 | 0 | |a Customer service |b career success through customer loyality |c Paul Timm |
250 | 0 | 0 | |a 4th ed |
260 | 0 | 0 | |a Upper Saddle River, N.J. : |b Pearson Education Ltd., |c 2008 |
300 | 0 | 0 | |a 281 p. : |b ill. ; |c 26 cm |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Consumer satisfaction |
650 | # | 0 | |a Customer relations |
650 | # | 0 | |a Success in business |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=373921 |
964 | # | # | |c BOK |d 01 |