Great customer connections simple psychological techniques that guarantee exceptional service
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Format: | Unknown |
Published: |
New York
AMACOM
2006
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-373578 | ||
020 | # | # | |a 0814473083 (pbk.) |
020 | # | # | |a 9780814473085 |
040 | # | # | |a BGU |d ITMB |
090 | 0 | 0 | |a HF5415.5 |b .G348 2006 |
100 | 1 | # | |a Gallagher, Richard S. |
245 | 1 | 0 | |a Great customer connections |b simple psychological techniques that guarantee exceptional service |c Richard S. Gallagher |
260 | # | # | |a New York |b AMACOM |c 2006 |
300 | # | # | |a xvi, 239 p. |c 24 cm |
504 | # | # | |a Includes bibliographical references (p. 227-229) and index |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Customer relations |
650 | # | 0 | |a Customer services |x Psychological aspects |
650 | # | 0 | |a Customer relations |x Psychological aspects |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=373578 |
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