Great customer connections simple psychological techniques that guarantee exceptional service

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Bibliographic Details
Main Author: Gallagher, Richard S.
Format: Book
Published: New York AMACOM 2006
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xvi, 239 p. 24 cm
Bibliography:Includes bibliographical references (p. 227-229) and index
ISBN:0814473083 (pbk.)
9780814473085