Care packages for your customers an idea a week to enhance customer service

Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales

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Bibliographic Details
Main Author: Glanz, Barbara A. (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 2007
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