Care packages for your customers an idea a week to enhance customer service
Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
2007
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales |
|---|---|
| Item Description: | Includes index |
| Physical Description: | xxi, 201 pages illustrations 21 cm |
| ISBN: | 0071484213 9780071484213 |
Customer loyalty how to earn it, how to keep it 
Managing Customer Relationships and Building Loyalty