The kindness revolution the company-wide culture shift that inspires phenomenal customer service
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Main Author: | |
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Format: | Book |
Published: |
New York
AMACOM
2006
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-371086 | ||
020 | # | # | |a 0814473075 (hdbk.) |
020 | # | # | |a 9780814473078 |
040 | # | # | |a DLC |d ITMB |
090 | 0 | 0 | |a HF5415.5 |b .K537 2006 |
100 | 1 | # | |a Horrell, Edward |
245 | 1 | 4 | |a The kindness revolution |b the company-wide culture shift that inspires phenomenal customer service |c Ed Horrell |
260 | # | # | |a New York |b AMACOM |c 2006 |
300 | # | # | |a xxvi, 198 p. |b ill. |c 24 cm |
500 | # | # | |a Includes index |
650 | # | 0 | |a Industrial relations |
650 | # | 0 | |a Customer relations |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=371086 |
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