The kindness revolution the company-wide culture shift that inspires phenomenal customer service
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Main Author: | |
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Format: | Book |
Published: |
New York
AMACOM
2006
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index |
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Physical Description: | xxvi, 198 p. ill. 24 cm |
ISBN: | 0814473075 (hdbk.) 9780814473078 |