Customer service training

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Bibliographic Details
Main Author:	Kamin, Maxine
Format:	Unknown
Published:	Amsterdam; Boston Elsevier Pergamon Flexible Learning 2006
Series:	Trainer's workshop series
Subjects:	Customer services > United States Employees > Training of > United States
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-369383
020	0	0	\|a 9780750663632
020	0	0	\|a 0750663634
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5415.5 \|b .K36 2006
100	1	0	\|a Kamin, Maxine
245	1	0	\|a Customer service training \|c Maxine Kamin
260	0	0	\|a Amsterdam; \|a Boston \|b Elsevier \|b Pergamon Flexible Learning \|c 2006
300	0	0	\|a xv, 204 p. \|b ill. \|c 30 cm \|e 1 CD-ROM (4 3/4 in.)
490	0	0	\|a Trainer's workshop series
500	0	0	\|a Includes bibliographical references
650	#	0	\|a Customer services \|z United States
650	#	0	\|a Employees \|x Training of \|z United States
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=369383
964	#	#	\|c BOK \|d 01