Customer service training

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Bibliographic Details
Main Author: Kamin, Maxine
Format: Unknown
Published: Amsterdam; Boston Elsevier Pergamon Flexible Learning 2006
Series:Trainer's workshop series
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes bibliographical references
Physical Description:xv, 204 p. ill. 30 cm 1 CD-ROM (4 3/4 in.)
ISBN:9780750663632
0750663634