Managing quality

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Bibliographic Details
Other Authors: Dale, B. G.
Format: Unknown
Published: Malden, MA Blackwell Pub 2003
Edition:4th ed
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxv, 519 p. ill. 25 cm
Bibliography:Includes bibliographical references and index
ISBN:0631236147 (pbk : alk. paper)
9780631236146