Managing service operations design and implementation

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Bibliographic Details
Main Author:	Hollins, Bill
Other Authors:	Shinkins, Sadie
Format:	Book
Published:	Thousand Oaks Sage Publications 2006
Edition:	1st ed
Subjects:	Work design Service industries > Management Product management
Online Access:	Click Here to View Status and Holdings.
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MARC


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040	#	#	\|a EQO \|d ITMB
090	0	0	\|a HD9980.5 \|b .H65 2006
100	1	#	\|a Hollins, Bill
245	1	0	\|a Managing service operations \|b design and implementation \|c Bill Hollins, Sadie Shinkins
250	#	#	\|a 1st ed
260	#	#	\|a Thousand Oaks \|b Sage Publications \|c 2006
300	#	#	\|a xi, 299 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references (p. [289]-296) and index
650	#	0	\|a Work design
650	#	0	\|a Service industries \|x Management
650	#	0	\|a Product management
700	1	#	\|a Shinkins, Sadie
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=366998
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