Managing service operations design and implementation
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| Format: | Book |
| Published: |
Thousand Oaks
Sage Publications
2006
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| Edition: | 1st ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xi, 299 p. ill. 25 cm |
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| Bibliography: | Includes bibliographical references (p. [289]-296) and index |
| ISBN: | 1412929520 (cased) 1412929539 (paper) |
Service and Operations Management