Dealing with difficult peoples how to deal with nasty customers, demanding bosses, and annoying co-worker
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| Format: | Book |
| Published: |
Buffalo, N.Y.
Firefly Book
2004
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| Edition: | Rev. ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Dealing with difficult people proven strategies for handling stressful situations and defusing tensions 
How to deal with difficult people