Dealing with difficult peoples how to deal with nasty customers, demanding bosses, and annoying co-worker

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Bibliographic Details
Main Author:	Cava, Roberta
Format:	Unknown
Published:	Buffalo, N.Y. Firefly Book 2004
Edition:	Rev. ed
Subjects:	Interpersonal conflict Interpersonal communication > Psychological aspects Work > Psychological aspects
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a BF637.C45 \|b C38 2004
100	1	#	\|a Cava, Roberta
245	1	0	\|a Dealing with difficult peoples \|b how to deal with nasty customers, demanding bosses, and annoying co-worker \|c Roberta Cava
250	#	#	\|a Rev. ed
260	#	#	\|a Buffalo, N.Y. \|b Firefly Book \|c 2004
300	#	#	\|a viii, 224 p. \|c 23 cm
504	#	#	\|a Includes bibliographical references (p. 219-220) and index
650	#	0	\|a Interpersonal conflict
650	#	0	\|a Interpersonal communication \|x Psychological aspects
650	#	0	\|a Work \|x Psychological aspects
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=366237
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