The brand who cried "wolf" deliver on your company's promise and create customers for life

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Bibliographic Details
Main Author: Deming, Scott
Format: Book
Published: Hoboken, N.J. John Wiley 2007
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xix, 204 p. 24 cm
Bibliography:Includes bibliographical references (p. 193-195) and index
ISBN:9780470127124 (cloth)
0470127120 (cloth)