151 QUICK IDEAS

Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.

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Bibliographic Details
Main Author: Mason-Draffen, Carrie 1951- (Author)
Format: Book
Language:English
Published: Franklin Lakes Career Press 2007
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781564149381 
020 # # |a 1564149382 
040 # # |a UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HF5549.5.E42  |b M384 2007 
100 1 # |a Mason-Draffen, Carrie  |d 1951-  |e author 
245 1 0 |a 151 QUICK IDEAS  |c CARRIE MASON-DRAFFEN 
246 1 # |a One hundred fifty-one quick ideas to deal with difficult people 
246 # # |a One hundred and fifty-one quick ideas to deal with difficult people 
246 3 0 |a Quick ideas to deal with difficult people 
264 # 1 |a Franklin Lakes  |b Career Press  |c 2007 
264 # 4 |c ©2007 
300 # # |a 187 pages  |c 21 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
500 # # |a Includes index 
520 # # |a Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict. 
650 # 0 |a Conflict management 
650 # 0 |a Personnel management 
650 # 0 |a Problem employees 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=364122 
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