Quality & performance excellence management, organization, and strategy

Quality & performance excellence management, organization, and strategy

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This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship betwee...

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Bibliographic Details
Main Author: Evans, James R. 1950- James Robert (Author)
Format: Manuscript Book
Language:English
Published: Mason, OH Thomson Business and Economics 2008
Edition:5e
Subjects:
Total quality management
Online Access:Click Here to View Status and Holdings.
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