Customer service frontline management learning guide
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Main Author: | |
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Format: | Unknown |
Published: |
Frenchs Forest, Sydney
Pearson/Prentice Hall
2006
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-362402 | ||
020 | # | # | |a 9780733978296 |
020 | # | # | |a 0733978290 |
040 | # | # | |a ITMB |
090 | 0 | 0 | |a HF5415.5 |b .G55 2006 |
100 | 1 | # | |a Gill, Bruce |
245 | 1 | 0 | |a Customer service |b frontline management learning guide |c Bruce Gill |
260 | # | # | |a Frenchs Forest, Sydney |b Pearson/Prentice Hall |c 2006 |
300 | # | # | |a 129 p. |c 29 cm |
504 | # | # | |a Includes bibliographical references |
650 | # | 0 | |a Management |x Study and teaching |z Australia |
650 | # | 0 | |a Customer services |z Australia |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=362402 |
964 | # | # | |c BOK |d 01 |
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