Customer service frontline management learning guide

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Bibliographic Details
Main Author: Gill, Bruce
Format: Book
Published: Frenchs Forest, Sydney Pearson/Prentice Hall 2006
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9780733978296 
020 # # |a 0733978290 
040 # # |a ITMB 
090 0 0 |a HF5415.5  |b .G55 2006 
100 1 # |a Gill, Bruce 
245 1 0 |a Customer service  |b frontline management learning guide  |c Bruce Gill 
260 # # |a Frenchs Forest, Sydney  |b Pearson/Prentice Hall  |c 2006 
300 # # |a 129 p.  |c 29 cm 
504 # # |a Includes bibliographical references 
650 # 0 |a Management  |x Study and teaching  |z Australia 
650 # 0 |a Customer services  |z Australia 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=362402 
964 # # |c BOK  |d 01