Transactional Six Sigma and Lean Servicing leveraging manufacturing concepts to achieve world class service

Transactional Six Sigma and Lean Servicing leveraging manufacturing concepts to achieve world class service

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Bibliographic Details
Main Author: Ehrlich, Betsi Harris
Format: Unknown
Published: Boca Raton St. Lucie Press 2002
Subjects:
Service industries > Management
Total quality management
Six sigma (Quality control standard) > Management
Online Access:Click Here to View Status and Holdings.
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