Emotion Marketing The Hallmark Way of Winning Customers for Life

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Bibliographic Details
Main Authors: Robinette, Scott (Author), Lenz, Vicki (Author)
Other Authors: Brand, Claire
Format: Book
Language:English
Published: New York McGraw-Hill 2001
©2001
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Robinette, Scott  |e author 
245 1 0 |a Emotion Marketing  |b The Hallmark Way of Winning Customers for Life  |c SCOTT ROBINETTE AND CLAIRE BRAND ; WITH VICKI LENZ 
264 # 1 |a New York  |b McGraw-Hill  |c 2001 
264 # 1 |c ©2001 
300 # # |a xvii, 247 pages  |b illustrations  |c 24 cm 
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338 # # |a volume  |2 rdacarrier 
500 # # |a Includes index 
650 # 0 |a Marketing 
650 # 0 |a Customer relations 
650 # 0 |a Consumer satisfaction 
700 1 # |a Lenz, Vicki  |e author 
700 # # |a Brand, Claire 
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