Managing for quality in the hospitality industry
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| Format: | Book |
| Published: |
Upper Saddle River, N.J.
Pearson Prentice Hall
2006
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | xx, 298 p. ill., ports. 28 cm |
| ISBN: | 0130945897(softcover) |
Quality Management