Customer service S/NVQ level 2 candidate handbook

Customer service S/NVQ level 2

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Bibliographic Details
Main Author: Bradley, Sally
Format: Book
Published: Oxford Heinemann Educational 2003
Subjects:
Customer services
Consumer satisfaction
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:vi, 332 p. ill. 25 cm
ISBN:0435451693

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