Process improvement and quality management in the retail industry

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Bibliographic Details
Main Author:	George, Stephen 1948-
Other Authors:	Weimerskirch, Arnold 1936-, Thomas, Chris 1956-
Format:	Book
Published:	Hoboken; New Jersey John Wiley & Sons, Inc. 2006
Subjects:	Total quality management > Management Retail trade > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0471723231
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HD62.15 \|b .G462 2006
100	1	#	\|a George, Stephen \|d 1948-
245	1	0	\|a Process improvement and quality management in the retail industry \|c Stephen George, Chris Thomas, Arnold Weimerskirch
260	#	#	\|a Hoboken; \|a New Jersey \|b John Wiley & Sons, Inc. \|c 2006
300	#	#	\|a xiii, 242 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Total quality management \|x Management
650	#	0	\|a Retail trade \|x Management
700	1	#	\|a Weimerskirch, Arnold \|d 1936-
700	#	#	\|a Thomas, Chris \|d 1956-
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=351636
964	#	#	\|c BOK \|d 01