Services marketing in Asia a case book

Asia's service industries are growing rapidly. Even for manufacturers, service increasingly becomes a key differentiator and value driver. Yet, services marketing is a relatively new field that is often not well understood. This book fills an important gap in the market - a case book focusing o...

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Bibliographic Details
Main Authors: Wirtz, Jochen (Author), Lovelock, Christopher H. (Author)
Format: Book
Language:English
Published: Singapore Pearson/Prentice Hall 2005
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Services marketing in Asia a case book by Wirtz, Jochen

Published 2005
Click Here to View Status and Holdings.
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