Services Management The New Paradigm in Hospitality
This book addresses the hospitality industry from a services management perspective, offering the reader a series of management concepts operations, marketing and human resources all of which are capable of being effectively incorporated into all hospitality operations. The books focus is on th...
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, New Jersey
Pearson Prentice Hall
2007
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Services management the new paradigm in hospitality