The world of customer service
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Mason, Ohio
Thomson South-Western
2004
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
| 001 | wils-348559 | ||
| 005 | 2022514112030 | ||
| 020 | # | # | |a 9780538726689 |
| 020 | # | # | |a 0538726687 |
| 040 | # | # | |a IBS |d ITMB |
| 090 | 0 | 0 | |a HF5415.5 |b .O34 2004 |
| 100 | 1 | # | |a Odgers, Pattie |
| 245 | 1 | 1 | |a The world of customer service |c [Pattie Odgers] |
| 260 | # | # | |a Mason, Ohio |b Thomson South-Western |c 2004 |
| 300 | # | # | |a x, 208 p. |b ill. |c 28 cm. |e 1 CD-ROM (4 3/4 in.) |
| 504 | # | # | |a Includes bibliographical references and index |
| 526 | 0 | # | |a OCS662 |b BA234 |5 FBM |
| 526 | 0 | # | |a Current Issues in Customer Service |b Bachelor of Customer Service Management (Hons.) |5 Faculty of Business and Management |
| 650 | # | 0 | |a Customer services |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=348559 |
| 964 | # | # | |c BOK |d 01 |
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The world of customer service