Introduction to help desk concepts and skills
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| Main Author: | |
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| Format: | Book |
| Published: |
New York London
McGraw-Hill
2004
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| Series: | Mike Meyers' computer skills
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
|---|---|
| Physical Description: | xxii, 360 p. ill. 28 cm. 1 CD-ROM (4 3/4 in.) |
| ISBN: | 007821677X |
Building and managing a world class IT help desk