Oakland on Quality management

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Bibliographic Details
Main Author: Oakland, John S.
Format: Unknown
Published: Oxford Boston Elsevier/Butterworth-Heinemann 2004
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Description
Item Description:Rev. ed. of: Total quality management. 3rd ed. 2003
Physical Description:x, 476 p. ill. 25 cm
Bibliography:Includes bibliographical references (p. [456]-465) and index
ISBN:0750657413