Beyond six sigma profitable growth through customer value creation

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Bibliographic Details
Main Author:	Plaster, Gary A.
Other Authors:	Alderman, Jerry D.
Format:	Book
Published:	Hoboken, N.J. John Wiley & Sons, Inc. 2006
Subjects:	Organizational effectiveness Marketing Customer relations Total quality management
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HD62.15 \|b .P55 2006
100	1	#	\|a Plaster, Gary A.
245	1	0	\|a Beyond six sigma \|b profitable growth through customer value creation \|c Gary A. Plaster, Jerry D. Alderman
260	#	#	\|a Hoboken, N.J. \|b John Wiley & Sons, Inc. \|c 2006
300	#	#	\|a xvi, 303 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Organizational effectiveness
650	#	0	\|a Marketing
650	#	0	\|a Customer relations
650	#	0	\|a Total quality management
700	1	#	\|a Alderman, Jerry D.
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=347061
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