Improving tourism and hospitality services

Saved in:

Bibliographic Details
Main Author:	Laws, Eric 1945-
Format:	Book
Published:	Cambridge, MA CABI Pub. 2004
Subjects:	Tourism Hospitality industry Consumer satisfaction
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-345214
020	#	#	\|a 0851999956 (pbk.)
040	#	#	\|a NT \|d ITMB
090	0	0	\|a G155.A1 \|b L385 2004
100	1	#	\|a Laws, Eric \|d 1945-
245	1	0	\|a Improving tourism and hospitality services \|c Eric Laws
260	#	#	\|a Cambridge, MA \|b CABI Pub. \|c 2004
300	#	#	\|a xviii, 203 p. \|b ill. \|c 22 cm
504	#	#	\|a Includes bibliographical references (p. 183-200) and index
650	#	0	\|a Tourism
650	#	0	\|a Hospitality industry
650	#	0	\|a Consumer satisfaction
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=345214
964	#	#	\|c BOK \|d 01
998	#	#	\|a 00260##a003.5.1\|\|00260##b003.5.1\|\|00260##c003.5.1\|\|00300##a003.5.1\|\|00300##b003.5.1\|\|00300##c003.5.1\|\|