Selling hospitality
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Unknown |
| Published: |
Australia
Thomson/Delmar Learning
2006
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xvii, 334 p. ill. 25 cm |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 1401832814 |
The selling starts when the customer says no the 12 toughest sells - and how to overcome them