Amaze your customers! creative tips on winning & keeping your customers

Amaze your customers! creative tips on winning & keeping your customers

Saved in:

Bibliographic Details
Main Author:	Zanetti, Daniel
Format:	Unknown
Published:	London Philadelphia Kogan Page 2006
Subjects:	Consumer satisfaction Competition Customer services
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Customer retention an integrated process for keeping your best customers
by: Lowenstein, Michael W
Published: (1995)

Great customer service for your small business
by: Gerson, Richard F
Published: (1996)

Customer care how to create an effective customer focus
by: Cook, Sarah
Published: (2000)

Improve your profits....satisfying customers
by: Sewell, Ron
Published: (1988)

Customer loyalty how to earn it, how to keep it
by: Griffin, Jill
Published: (1995)

Customer satisfaction how to maximize, measure, and market your company's "ultimate product" ack Hanan, Peter Karp
by: Hanan, Mack
Published: (1989)

Creating a customer focus
Published: (2004)

Customer service S/NVQ level 2 candidate handbook
by: Bradley, Sally
Published: (2003)

Creating customer value the path to sustainable competitive advantage
by: Naumann, Earl 1946-
Published: (1995)

Satisfying internal customers first! a practical guide to improving internal and external customer statisfaction
by: Chang, Richard Y
Published: (1995)

1,001 ways to keep customers coming back new ideas that make customers happy and will increase your bottom line
by: Greiner, Donna
Published: (1999)

Creating customers for life
by: Scheuing, Eberhard E. 1939- Eberhard Eugen
Published: (1995)

Building bridges to customers
by: Michaelson, Gerald A
Published: (1995)

Building customer loyalty
by: Linton, Ian
Published: (1993)

Measuring customer satisfaction
by: Gerson, Richard F
Published: (1993)

Measuring customer satisfaction
by: Gerson, Richard F
Published: (1993)

Creating customer loyalty
Published: (1993)

Delivering customer value it's everyone's job
by: Albrecht, Karl
Published: (1995)

Keeping customers
Published: (1993)

Marketing for keeps building your business by retaining your customers
by: Furlong, Carla B
Published: (1993)

Turning lost customers into gold --and the art of achieving zero defections
by: Cannie, Joan Koob
Published: (1994)

What customers value most how to achieve business transformation by focusing on processes that touch your customers satistified customers, increased revenue, improved profitability
by: Brown, Stanley A. 1946-
Published: (1995)

Excellence every day make the daily choice-- inspire your employees and amaze your customers
by: Arussy, Lior
Published: (2008)

50 powerful ideas you can use to keep your customers
by: Timm, Paul R
Published: (2002)

Customer satisfaction measurement and management using the voice of the customer
by: Naumann, Earl 1946-
Published: (1995)

Customer satisfaction training manual
Published: (2005)

Satisfying internal customers first a practical guide to improving internal and external customer satisfaction
by: Chang, Richard Y
Published: (1994)

Building great customer experiences
by: Shaw, Collin
Published: (2005)

Customer retention strategies
by: Nek Kamal Yeop Yunus
Published: (2013)

CUSTOMER FIRST A STRATEGY FOR QUALITY SERVICE
by: Walker, Denis
Published: (1994)

CUSTOMER SERVICE CARRER SUCCESS THROUGH CUSTOMER SATISFACTION
by: Timm, Paul R.
Published: (2005)

Customer service career success through customer loyalty
by: Timm, Paul R.
Published: (2014)

Customer service career success through customer loyality
by: Timm, Paul R.
Published: (2008)

CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY
by: Timm, Paul R.
Published: (2011)

CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY
by: Timm, Paul R.
Published: (2014)

Customer Service Career Success Through Customer Loyalty
by: Timm, Paul R.
Published: (2008)

Customer service S/NVQ level 3 candidate handbook
by: Woods, Allan
Published: (2001)

CUSTOMER SATISFACTION The Other Half of Your Job
by: Scott, Dru
Published: (1991)

Customer satisfaction practical tools for building important relationships
by: Scott, Dru
Published: (2000)

Relationship marketing for competitive advantage winning and keeping customers
Published: (2000)