Design for six sigma for service

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Bibliographic Details
Main Author: Yang, Kai
Format: Book
Published: New York McGraw-Hill 2005
Series:Six sigma operational methods series
Subjects:
Online Access:Click Here to View Status and Holdings.
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245 1 0 |a Design for six sigma for service  |c Kai Yang 
260 # # |a New York  |b McGraw-Hill  |c 2005 
300 # # |a xi, 452 p.  |b ill.  |c 24 cm 
490 1 # |a Six sigma operational methods series 
504 # # |a Includes bibliographical references (p. 431-435) and index 
650 # 0 |a Six sigma (Quality control standard)  |x Quality control  |x Statistical methods 
650 # 0 |a Service industries  |x Quality control  |x Statistical methods 
650 # 0 |a Quality control  |x Statistical methods 
650 # 0 |a Service industries  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=343111 
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