Design for six sigma for service

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Bibliographic Details
Main Author: Yang, Kai
Format: Unknown
Published: New York McGraw-Hill 2005
Series:Six sigma operational methods series
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 452 p. ill. 24 cm
Bibliography:Includes bibliographical references (p. 431-435) and index
ISBN:0071445552