It's all about service how to lead your people to care for your customers

Saved in:
Bibliographic Details
Main Author: Pelletier, Ray 1948-
Format: Book
Published: Hoboken, N.J. John Wiley & Sons, Inc. 2005
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Item Description:Includes index
Physical Description:xxiv, 232 p. 24 cm
ISBN:0471716758(cloth)