CRM unplugged releasing CRM's strategic value

CRM unplugged releasing CRM's strategic value

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Bibliographic Details
Main Author:	Bligh, Philip
Other Authors:	Turk, Douglas
Format:	Book
Published:	Hoboken, N.J. Wiley c2004
Subjects:	Customer relations > Management > Data processing Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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