CRM unplugged releasing CRM's strategic value
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken, N.J.
Wiley
c2004
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xviii, 205 p. ill. 24 cm |
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| Bibliography: | Includes bibliographic references and index |
| ISBN: | 0471483044 (cloth:alk:paper) |
CRM automation