The complete idiot's guide to winning customer loyalty

The complete idiot's guide to winning customer loyalty

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Bibliographic Details
Main Author: Raphel, Murray 1928-
Other Authors: Raphel, Neil, Raye, Janis
Format: Book
Published: Indianapolis, Ind. Alpha Books c2005
Subjects:
Customer relations > Management
Marketing > Management
Consumer satisfaction
Customer loyalty
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxiii, 324 p. ill. 24 cm
Bibliography:Includes bibliographical references (p. [299]-300) and index
ISBN:1592573835

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