The ultimate question driving good profits and true growth

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Bibliographic Details
Main Author: Reichheld, Fred
Format: Book
Published: Boston, Mass Harvard Business School Press 2006
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 211 p ill 25 cm
Bibliography:Includes bibliographical references (p. 197-198) and index
ISBN:1591397839