Technology and customer service profitable relationship building

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Bibliographic Details
Main Author:	Timm, Paul R.
Other Authors:	Jones, Christopher G.
Format:	Book
Published:	Upper Saddle River, N.J. Pearson/Prentice Hall 2005
Series:	NetEffect series
Subjects:	Customer loyalty Customer services > Technological innovations Customer services
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Timm, Paul R.
245	1	1	\|a Technology and customer service \|b profitable relationship building \|c Paul R. Timm, Christopher G. Jones
260	#	#	\|a Upper Saddle River, N.J. \|b Pearson/Prentice Hall \|c 2005
300	#	#	\|a vii, 200 p. \|b ill. \|c 24 cm
490	1	#	\|a NetEffect series
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer loyalty
650	#	0	\|a Customer services \|x Technological innovations
650	#	0	\|a Customer services
700	1	#	\|a Jones, Christopher G.
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=341317
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