Improving service Quality in the global economy
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| Format: | Unknown |
| Published: |
London
Auerbach publications
2005
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Improving service quality achieving high performance in the public and private sectors
The SAGE Encyclopedia of Quality and the Service Economy
Service Quality and Productivity Management
