Improving service Quality in the global economy

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Bibliographic Details
Main Author:	Milakovich, Michael
Format:	Unknown
Published:	London Auerbach publications 2005
Edition:	2nd ed
Subjects:	Quality control Service industries > Management Industrial management
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HD31 \|b .M435 2005
100	1	#	\|a Milakovich, Michael
245	1	1	\|a Improving service Quality in the global economy \|c Michael E.Milakovich
250	#	#	\|a 2nd ed
260	#	#	\|a London \|b Auerbach publications \|c 2005
300	#	#	\|a xix 406 p. \|b ill. \|c 25 cm
500	#	#	\|a Rev. ed. of: Improving service quality
504	#	#	\|a Includes bibliographical references (p.345-360) and index
650	#	0	\|a Quality control
650	#	0	\|a Service industries \|x Management
650	#	0	\|a Industrial management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=341312
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