Interviewing theories, techniques, and practices
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Main Author: | |
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Format: | Book |
Published: |
Upper Saddle River, N.J.
Pearson/Prentice Hall
2005
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Edition: | 5th ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Table of Contents:
- Introduction to interviewing
- Preliminary interviewing considerations
- Diversity and special needs
- The basic skills model
- Skillfully communicating accurate empathy
- Skillful use of speed and pacing
- Summarization skills
- Immediacy skil