Customer satisfaction training manual

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Bibliographic Details
Format:	Book
Published:	Boston Thomson 2005
Edition:	3rd ed
Series:	A CRISP series book
Subjects:	Customer relations Consumer satisfaction
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-339751
090	0	0	\|a HF5415.335 \|b .C87 2005
245	1	1	\|a Customer satisfaction \|b training manual
246	1	#	\|a Customer satisfaction \|b practical tools for building important relationships
250	#	#	\|a 3rd ed
260	#	#	\|a Boston \|b Thomson \|c 2005
300	#	#	\|a 56 p. \|b ill. \|c 26 cm. \|e 2 compact disks
490	1	#	\|a A CRISP series book
500	#	#	\|a Accompanies "Customer satisfaction: practical tools for building important relationships"
650	#	0	\|a Customer relations
650	#	0	\|a Consumer satisfaction
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=339751
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam