Customer satisfaction training manual
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Format: | Book |
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Published: |
Boston
Thomson
2005
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Edition: | 3rd ed |
Series: | A CRISP series book
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Accompanies "Customer satisfaction: practical tools for building important relationships" |
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Physical Description: | 56 p. ill. 26 cm. 2 compact disks |