Role-play made easy 25 structured rehearsals for managing problem situations and dealing with difficult people

Role-play made easy 25 structured rehearsals for managing problem situations and dealing with difficult people

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Bibliographic Details
Main Author: El-Shamy, Susan
Format: Book
Published: San Fancisco Pfeiffer 2005
Series:Pfeiffer essential resources for training and HR professionals
Subjects:
Employees > Problems, exercises, etc. > Training of
Role playing > Problems, exercises, etc. > Training of
Management > Problems, exercises, etc.
Interpersonal relations > Problems, exercises, etc.
Problem solving > Problems, exercises, etc.
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