Role-play made easy 25 structured rehearsals for managing problem situations and dealing with difficult people

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Bibliographic Details
Main Author:	El-Shamy, Susan
Format:	Unknown
Published:	San Fancisco Pfeiffer 2005
Series:	Pfeiffer essential resources for training and HR professionals
Subjects:	Employees > Problems, exercises, etc. > Training of Role playing > Problems, exercises, etc. > Training of Management > Problems, exercises, etc. Interpersonal relations > Problems, exercises, etc. Problem solving > Problems, exercises, etc.
Online Access:	Click Here to View Status and Holdings.
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