Role-play made easy 25 structured rehearsals for managing problem situations and dealing with difficult people
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Main Author: | |
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Format: | Book |
Published: |
San Fancisco
Pfeiffer
2005
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Series: | Pfeiffer essential resources for training and HR professionals
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xvi, 285 p. 28 cm |
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Bibliography: | Includes bibliographical references (p. 279) and index |
ISBN: | 0787975664 |